Your AI-powered operations expert
CoOperator
You’re already running a powerful network on AMPECO. CoOperator takes it further. Your embedded AI expert that understands your network, acts on your behalf, and keeps you in control at every step.
Say what you need.
CoOperator gets it done.
A conversational agent designed to understand your needs and support you in executing any EV charging operations task
Everything your platform can do, now through conversation
CoOperator works across every part of the platform: quick answers, deep analysis, and bulk operations.
Ask Anything
Get the answer to any platform question in seconds, product updates, network performance, OCPP codes, or anything else your team needs to know.
Run Deep Analysis
When a session fails, a charger goes offline, or an authorization is rejected, CoOperator traces the root cause and tells you exactly what happened.
Take Action
Change tariffs, create charge points, update subscriptions, group users, and manage configurations. All in a single conversation.
Actionable intelligence when you need it
Structured analysis and clear next steps for every critical event in your network.
On demand
Session Insights
Comprehensive analysis of any charging session – billing accuracy, anomalies, driver behavior, and actionable recommendations. Your support team resolves session complaints in minutes, not hours.
On demand
Authorization Insights
When an authorization fails, CoOperator finds the root cause (expired token, payment issue, network failure, or business rule violation) and tells you exactly how to resolve it.
Auto-Triggered
Issue Insights
When a hardware fault or connectivity loss is detected, CoOperator automatically runs a full analysis: root cause, scope assessment, and recommended repair path.
Get more insights
Deep analysis is coming to every resource in the AMPECO platform: locations, transactions, charge points, and more.
Locations
Transactions
Charge Points
And more
Connected to everything your network knows
From live charging sessions to platform documentation to your business configuration, CoOperator draws from every source that matters.
Live charging data
Every charging session, transaction, authorization or charging-related event in your network, in real time.
Platform codebase
Understands how every feature works not just what it’s called, so you can trust every answer.
Technical documentation
Release notes, troubleshooting guides, and platform updates, every trusted source of platform knowledge, always current.
System setup
Tariffs, locations, user groups, partner pricing, and network setup, everything about your business model.
Persistent context
CoOperator is always aware of which screen you’re on and adjusts its context and suggestions accordingly.
Your data is your data.
By architecture, not policy.
Your data stays in your infrastructure. Period.
Enterprise-grade security
CoOperator is deployed to your infrastructure – not a shared environment. Access is scoped strictly to your operator’s own permission set. All AI providers process your data to generate a response only, then discard it – nothing is retained.
Private by default
Your charging data, operational context, and conversations stay private. Your CoOperator instance is physically isolated from other tenants – not through permission settings, but through the architecture itself. There is no central agent with access to multiple customers’ data.
Controlled by you
CoOperator acts on your behalf – always with your approval. Every consequential action is previewed before it executes: exactly what will change, how many records are affected, and what the result will be. You confirm. It executes.
Full visibility
Every action CoOperator takes is logged and traceable. You can see exactly what happened, when, and why – every interaction preserved. Audit trails aren’t an add-on; they’re how CoOperator works by default.
Coming Q2 2026
Introducing the CoOperator Workforce
CoOperator today is conversational – you ask, it acts. What’s coming goes further: autonomous workers that handle routine operations in the background, configured by conversation and operating without prompting.
Give a worker a title, a job description, and standard operating procedures. From that point, it handles the work independently – logging every action it takes.
CoOperator is a journey, and we’re just getting started.
Ready to get started?
Contact your account manager to activate it today. New to AMPECO? See it in action first.
Related Features
CoOperator works across every part of the AMPECO platform. Explore the features it connects to.
Network setup
Configure and manage your EV charging infrastructure assets – all from one place.
Remote maintenance
Automatically troubleshoot network issues and easily update your assets.
Multi-operator setup
Set up multiple operators and allow them to manage their own charging services independently.
Regulatory compliance
Stay compliant with changing market-specific regulations and operational requirements.
Tariff management
Automatically troubleshoot network issues and easily update your assets.
B2C payments u0026amp; billing
Accept multiple EV driver payment methods – cards, wallets, vouchers, promo codes.
Receipts u0026amp; invoicing
Generate accurate receipts and invoices automatically after every charging session.
Payment terminals
Accept ad-hoc card payments directly at charging stations by integrating terminal devices.
Smart charging
Schedule charging, use market signals to shift charging times, and manage electricity demand.
DLM
Distribute available power efficiently across charge points and apply priority rules.
Electricity rates
Apply fixed, time-based, or dynamic electricity rates from external providers.
Vehicle2Grid
Enable bidirectional charging so vehicles can send power back to the grid during peak demands.
EV Drivers
Set up user profiles and groups, track charging history and RFID tags, trace invoicing details.
Vehicles
Associate vehicle data with existing EV drivers and manage fleet-related charging use cases.
Plug & Charge
Let drivers start charging automatically when they plug in, with no app or card required.
Autocharge
Start charging sessions automatically, without the need for user authentication.
Frequently Asked Questions
How much does CoOperator cost?
CoOperator includes a free tier available to all operators, with paid tiers for higher usage. Pricing details are available from your Customer Success contact. CoOperator is not restricted to large accounts; it’s available to every AMPECO operator.
How is AMPECO protecting my data?
Your CoOperator instance is physically isolated to your infrastructure – other tenants cannot access your data, and your data cannot reach theirs. This is an architectural guarantee, not a policy one. All LLM providers operate on inference-only APIs: your data is processed to generate a response and not retained. Your data is never used to train AI models.
Which AI providers does CoOperator use?
CoOperator uses best-in-class LLM providers via inference-only APIs. The specific providers are reviewed and updated regularly to ensure accuracy and performance. Your data is processed in real time and never retained by any LLM provider.
Does AMPECO use customer data to train LLMs?
No. CoOperator improves over time through human-curated knowledge – insights from hardware manufacturer partnerships and patterns identified by the AMPECO engineering team – not through automated access to customer data. Your network’s operational data never contributes to model training.
Is CoOperator available in all markets?
Yes. CoOperator is available to all AMPECO operators across all 70+ markets where AMPECO operates. Language support and regional nuances are part of the ongoing capability roadmap.
How do I access CoOperator?
CoOperator is available as a Marketplace app to all AMPECO operators. Open the Marketplace from your backend and request the CoOperator app. Your Customer Success manager will reach out to configure your instance and walk you through the data processing agreement. Activation takes minutes. If you’re not yet an AMPECO customer, book a demo to see CoOperator in action first.