Growth brings complexity. As charging networks expand, so do the number of teams, partners, and stakeholders who need access to operational data. But not everyone needs the same information. Your operations manager tracking charger uptime has different priorities than your finance lead monitoring monthly revenue—and both have different needs than the site host who simply wants to know how their location is performing.
For internal teams, a single static dashboard means some people spend valuable time filtering for relevant metrics while others wade through data they don’t need. For external partners (site hosts, fleet operators, or white-label clients) they need focused views that answer their specific questions. When every user lands on the same default view, some spend valuable time digging for relevant metrics while others see data they don’t need—or they don’t find relevant, based on their role within the business. The inefficiency compounds as networks grow and partner ecosystems become more complex.
AMPECO addresses this challenge by giving CPOs full control over dashboard design. Instead of working around a fixed interface, you build views that match how your organization operates and how your external relationships are structured. Your operations team gets charger health front and center. Your finance team sees revenue at a glance. Your partners access only what’s relevant to their role. Everyone works from a view designed for them—no filtering, no workarounds, no compromise.
Here’s how leading CPOs use these capabilities to drive operational efficiency and strengthen partner relationships.
Three ways to tailor your dashboard experience
AMPECO’s platform offers multiple levels of customization, from quick adjustments to fully bespoke views. Depending on your needs, you can rearrange existing components, pull in data from external systems, or build entirely new dashboards from scratch.
Rearrange and configure available cards for role-specific views
The fastest path to tailored experiences is reorganizing the cards and widgets already available in the platform. Without any development effort, you can design distinct views for different teams based on what they need to see daily.
Think about how roles differ across your organization. Operations teams track faults, connectivity drops, charge point status, and live sessions. Finance teams monitor revenue, energy output, user growth, and session volume. Support teams prioritize open tickets and resolution queues. Each group has a different job to do, and each benefits from a dashboard built around their specific responsibilities.
With role-specific views, your operations lead logs in to a real-time network health summary. Your CFO opens straight to a revenue dashboard. Your support manager sees outstanding issues immediately. No one wastes time scrolling past irrelevant metrics to find what they came for.
Surface external data from CRM, ERP, and analytics systems
Charging operations don’t happen in isolation. Customer records might live in your CRM. Billing data might sit in your ERP. Credit checks come from third-party bureaus. Strategic insights get built in BI platforms. When teams have to toggle between systems to assemble a complete picture, productivity suffers.
AMPECO’s custom widgets let you pull key data points from external tools directly into your dashboard. Picture logging in and seeing session activity alongside the customer’s CRM profile, their credit status, and relevant analytics—all without leaving the platform. Your team gets consolidated visibility in a single view, cutting down on context-switching and manual data gathering.
This turns your charging management platform into more than a network operations tool. It becomes a centralized workspace where teams access everything they need to make informed decisions quickly.
Build entirely new dashboards for specialized use cases
Some workflows don’t fit neatly into predefined components. For these situations, AMPECO provides the backend infrastructure and APIs that enable your development team to build fully customized dashboards tailored to specific operational needs. designed around specific operational needs.
Parking facility operators offer a clear example. Managing EV charging in a parking environment often means monitoring charger availability and parking bay occupancy together. Instead of juggling separate systems, you can build a unified dashboard showing bay status alongside charger activity—complete with controls to open or close access barriers directly from the interface.
The same principle applies to any specialized use case. Hospitality operators managing destination chargers across multiple properties. Fleet managers coordinating depot charging for dozens of vehicles. Franchise networks providing branded portal access to regional partners. Whatever your operational model demands, you can shape a dashboard experience to match.
How the system works
AMPECO’s approach replaces the conventional fixed dashboard with a flexible, multi-view architecture. Platform administrators build distinct dashboards by selecting widgets from an available library and arranging them to highlight what matters most for a given audience. Each dashboard is then assigned to specific roles, with options to set default views so users land on the right screen the moment they log in.
Permissions are handled intelligently. You might design a leadership dashboard that combines operational and financial metrics in one place. Users with full access see everything; users with restricted permissions see only the widgets relevant to their role. This means you can create versatile, comprehensive dashboards without exposing sensitive data to the wrong eyes or building redundant views for every permission level.
For external stakeholders, this capability unlocks professional, controlled experiences. You determine precisely what a site host, fleet customer, or regional partner can see—giving them meaningful transparency into their slice of the network while keeping broader business data protected.
Why tailored dashboards create competitive advantage
Dashboard customization reflects a broader principle at the heart of AMPECO’s platform: operators should mold the software to fit their business, not reshape their business to fit the software.
Inside your organization, purpose-built views remove friction from daily work. Teams access the metrics that matter to them instantly, without hunting through unrelated data. Decisions happen faster because the right information is visible from the start. And when new roles emerge as your company grows, you add new views without overhauling your entire dashboard structure.
Outside your organization, differentiated dashboards strengthen partnerships. A site host who logs in to a polished, branded view of their location’s performance sees a more professional operation—and gains confidence in the relationship. A fleet customer with a dedicated portal for their vehicles feels better served. A regional operator with clear visibility into their territory is better equipped to help grow the network.
When core platform features look similar across vendors, the ability to deliver unique, stakeholder-specific experiences stands out. It’s a practical way to build durable business value instead of settling for generic, off-the-shelf interfaces.
Your teams and partners shouldn’t have to adapt to rigid interfaces. With AMPECO’s custom dashboard capabilities, you design views that reflect how your organization actually operates—surfacing the right data for the right people at the right time.
Ready to see what’s possible? Schedule a demo to explore how custom dashboards can work for your charging network.
