E-book

Multi-Unit Dwelling EV Charging: A CPO’s Guide to Building Profitable Operations

Master the strategies, stakeholder dynamics, and advanced software capabilities required to build profitable multi-unit dwelling EV charging operations that serve hundreds of residents while navigating complex technical requirements and diverse property relationships.

Navigate complex multi-stakeholder environments with property owners, HOAs, and diverse residents

Implement dynamic load management, reservation systems, and flexible billing for shared infrastructure

Build scalable operations that generate recurring revenue through subscription models and value-added services

Master advanced CPMS features for fair access, transparent billing, and centralized property management

Leverage proven technology partnerships that speed market entry while focusing resources on core growth

What You Will Learn

Transform complex shared charging infrastructure into profitable, scalable operations.

Multi-Unit Dwelling (MUD Market) Fundamentals & Scale Opportunities

Understand why multi-unit dwellings represent one of the most complex yet potentially profitable segments for CPOs, with economies of scale from larger deployments serving dozens or hundreds of residents per site and recurring revenue models that create long-term business value.

Customer Segments & Stakeholder Dynamics

Learn to simultaneously satisfy three distinct stakeholder groups—property owners seeking ROI and competitive advantage, property managers demanding operational simplicity, and diverse residents requiring convenient access and fair pricing across varying EV ownership statuses.

Technical Complexity & Implementation Requirements

Master the sophisticated access control, reservation systems, and dynamic load management capabilities required to prevent electrical overload while ensuring fair resource allocation across shared parking facilities with varying resident schedules and usage patterns.

Essential vs. Advanced Operational Capabilities

Differentiate your offering through flexible user management, building system integration, smart grid participation, and predictive maintenance features that address fundamental MUD challenges while creating premium service opportunities.

Strategic Business Models & Revenue Optimization

Navigate diverse ownership options from property owner investment to resident co-investment and utility partnerships, while implementing flexible billing models that accommodate subscriptions, pay-per-use charging, and complex cost allocation across multiple revenue streams.

CPMS as the Operational Backbone

Understand why comprehensive charge point management systems serve as the critical software foundation enabling customized resident experiences, effective dynamic load management, smart revenue management, B2B partner coordination, centralized multi-property operations, and remote maintenance across distributed installations.

What’s inside:

An overview of the residential EV charging market opportunity, focusing on multi-unit dwellings as a complex yet high-potential segment requiring sophisticated technology platforms and advanced stakeholder management capabilities for CPO success.

Chapter 1

The Residential Charging Landscape

Context on the broader residential charging market, including the relationship between single-family home charging and MUD operations, with insights into regional adoption patterns and economic drivers shaping residential infrastructure development.

Chapter 2

Multi-Unit Dwelling Charging Solutions

Comprehensive examination of MUD market characteristics, customer segments, key stakeholders, and both essential and advanced requirements that CPOs must address to build competitive operations serving property owners, managers, HOAs, and diverse resident populations.

Chapter 3

CPMS as Strategic Software Enabler

Deep dive into how charge point management systems enable customized driver management, effective dynamic load management, smart revenue optimization, flexible billing models, B2B partner coordination, centralized multi-property operations, remote maintenance, and performance analytics.

Chapter 4

Case Studies: MUD Charging Excellence

Elaway real-world example demonstrating how strategic CPMS partnership enabled rapid scaling across Norway, Sweden, and Germany, serving 135,000+ parking spaces and 20,000+ EV drivers by focusing on core competencies while leveraging proven technology platforms. Plus, more case studies that show the MUD use case in practice.

Chapter 5

Conclusion & Strategic Recommendations

Key takeaways and actionable recommendations for CPOs, emphasizing the critical importance of scale, technology partnerships, operational excellence, and investment in proven CPMS platforms for navigating MUD complexity and achieving long-term market leadership.

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Scaling Europe’s Largest Housing Charging Network with AMPECO

“Elaway’s goal is to become the largest car charging operator in Europe for housing communities. To achieve this, we needed an EV charging management platform, like AMPECO, that can cover the regional specifics of each market, but simultaneously allows us to develop a unified global solution to scale across geographies. With AMPECO we are confident to think big and act big in grabbing new opportunities in the EV charging and energy industries!”

Stian Bjørhei

CEO, Elaway

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