AMPECO Platform Updates: What is New in Q2 2025

Welcome to our second quarterly platform update of 2025, where we showcase the latest enhancements delivered to help charge point operators thrive in the dynamic e-mobility market. As summer road trips and vacation travel drive peak charging demand across the globe, AMPECO’s white-label, hardware-agnostic platform continues to lead the global transition to electric mobility, empowering charge point operators to launch, scale, and optimize their operations under their own brand with unmatched flexibility and control. 

What sets AMPECO apart is our relentless focus on continuous product development. We understand that the EV charging landscape evolves rapidly, with new technologies, market demands, and regulatory changes emerging constantly. That’s why we maintain our commitment to weekly release cycles, ensuring our platform strengthens our customers’ ability to maximize revenue and enhance EV driver experiences. Our engineering teams work closely with customers and market experts to identify emerging trends and translate them into actionable platform capabilities.

This marks our second comprehensive release update for 2025, building on the strong foundation established in our Q1 developments. Through dozens of enhancements delivered over the past quarter, we’ve strengthened our customers’ ability to maximize revenue and enhance EV driver experiences while maintaining the operational excellence that drives sustainable business and profits growth.

While we continuously innovate with new features, it’s equally important to highlight the robust capabilities that form the backbone of successful charging operations worldwide. These proven features represent months of development and testing, delivering consistent value to charge point operators across diverse use cases.

Featured Development: Charging Session Data Validation  

Why Do CPOs Need Charging Session Data Validation 

Charge point operators generate vast amounts of session data daily, but inconsistencies in reported meter readings, energy delivery calculations, and session timing can significantly impact both revenue accuracy and operational reliability. These data quality issues become particularly challenging in roaming scenarios where Charge Detail Records (CDRs) from external CPOs serve as the source of truth, yet may still contain inconsistencies that pass basic sanity checks.

Most CPMS can only address known error patterns, leaving CPOs vulnerable to revenue leakage from undetected anomalies such as sessions reporting zero energy despite long durations, impossible power readings exceeding EVSE capabilities, or overlapping sessions on the same connector. Without systematic validation, these issues often go unnoticed until they accumulate into significant operational and financial impacts.

How Charging Session Data Validation Work

AMPECO’s Session Data Validation feature provides a comprehensive framework for automatically examining charging sessions against configurable validation criteria. The system evaluates each session across multiple dimensions including energy delivery consistency, power consumption patterns, session duration parameters, and EVSE-specific constraints.

CPOs can configure validation rules tailored to their specific operational context, setting thresholds for minimum session durations with zero energy delivery, maximum acceptable session overlaps, power consumption limits relative to EVSE capacity, and reasonable bounds for session duration and total energy consumption. The platform automatically runs these checks on commercial public, private, and qualifying personal charging sessions, flagging anomalies for manual review while maintaining detailed audit trails of all validation activities.

When validation checks fail, the system provides operators with comprehensive diagnostic information, clearly identifying which specific rules triggered the failure and enabling targeted investigation. Operators retain full control with the ability to manually re-run validation checks on individual sessions and access detailed historical records of all validation activities through a dedicated management interface.

What Do CPOs Get with Charging Session Data Validation 

Session Data Validation transforms data quality management from a reactive troubleshooting process into a proactive operational advantage. CPOs gain immediate visibility into potential revenue leakage scenarios, enabling them to address billing discrepancies before they impact customer relationships or financial performance.

The system significantly reduces the time spent on manual session auditing by automatically identifying sessions requiring attention, allowing operational teams to focus their expertise on resolving flagged issues rather than searching for them. This targeted approach improves both operational efficiency and data accuracy while providing the documentation needed for dispute resolution with roaming partners or customers.

Most importantly, the feature builds CPOs confidence in billing accuracy and operational transparency. By systematically validating session data quality, operators can demonstrate due diligence to stakeholders, support compliance requirements, and maintain the high standards of service reliability that drive customer satisfaction and business growth in competitive EV charging markets.

Q2 2025 Selected Platform Enhancements

Our commitment to continuous platform enhancement drives daily improvements that benefit both charging point operators and EV drivers, establishing AMPECO as the go-to solution for charging providers globally. Throughout Q2 2025, our engineering teams have rolled out numerous feature updates and refinements, each targeting specific operational challenges and emerging market demands. The following highlights showcase our expertise in delivering the capabilities CPOs require to excel in today’s competitive charging landscape.

Mobile App Enhancements 

Brand Resource – Multi-Operator Platform Customization

Context: Multi-Operator platforms face significant challenges when customers resell the platform to multiple eMSPs/CPOs, as each operator requires their own white-lael AMPECO mobile app integration, custom domain names for public/private links, and branded email communications to maintain distinct brand identities. 

Solution: AMPECO introduces a new “Brands” resource that enables flexible operator branding and integration mapping. This resource allows assignment of custom domains per operator (supporting multiple vanity URLs per tenant), custom email sending domains, and display names. Additionally, it serves as a bridge between operators and Standard EV Driver integrations, enabling proper mobile app mapping when QR codes are scanned across multi-operator environments.

Result: Platform resellers can now offer fully branded experiences to their operator clients, with each maintaining separate domain identities, email branding, and mobile app integrations while operating on a shared multi-operator infrastructure.

Multiple Apps Per Tenant – Standard EV Driver Mobile App Integration

Context: Customers with multi-tenant operations previously lacked the ability to manage multiple mobile apps with distinct branding, features, and settings, creating limitations for operators serving different markets or user groups who required separate app experiences under a single tenant infrastructure. 

Solution: AMPECO introduced the “Standard EV driver mobile app” integration to centralize management of multiple mobile apps per tenant through dedicated integration entries. This migration consolidates all app-related settings including push notifications, social login, localization, and operator configurations while updating web portal and embedded app functionalities to support the multi-app structure.

Result: CPOs now enjoy seamless management of multiple branded mobile applications under a single tenant, with independent configuration of branding, features, and settings for each app, significantly enhancing platform scalability, reducing complexity, and streamlining the configuration process for diverse market requirements.

Uptime Tracking 

Updated Charge Point and EVSE Uptime Cards in the platform Dashboard

Context: CPOs needed improved visualization and user interaction capabilities for monitoring charge point and EVSE reliability performance data, requiring AMPECO to enhance uptime tracking clarity while preserving established calculation methodologies that ensure compliance with regulatory standards like UK PCPR and US NEVI.

Solution: AMPECO updated the Charge Point and EVSE uptime cardswith redesigned UI, introducing direct period selection within cards (Month to date, Quarter to date, Year to date, Today, Last 30/60/365 days) while maintaining existing calculation logic and Operator-specific reliability formulas, and deprecated the Location uptime card for streamlined interface management. 

Result: CPOs now enjoy enhanced data clarity and seamless interaction with uptime metrics through intuitive period selection controls directly within the platform interface, enabling comprehensive reliability analysis across various timeframes without leaving the platform while preserving the accuracy and compliance of established uptime calculation methods.

Australian Uptime Calculation Support

Context: Australian EV charging operators faced compliance challenges with new regulatory requirements, needing to calculate and report uptime metrics using the government’s official “Minimum operating standards for EV charging infrastructure” formula to qualify for national operating standard framework incentives. 

Solution: AMPECO adopted the AUS NEVS uptime formula automatically applying the Australian calculation logic (Uptime % = ((hours in available period) – (∑Outage hours − ∑Excluded Time hours) / hours in available period) x 100).

Result: Australian CPOs can now seamlessly configure compliant uptime reporting that meets government regulatory standards with automated calculation snapshots and comprehensive reporting capabilities. This ensures accurate compliance documentation for incentive qualification under the national framework.

White-Label Mobile App Customizations 

Enhanced Triggers in Embedded Web App Integration

Context: Embedded web applications within mobile apps utilize triggers to deliver personalized user experiences. These triggers activate at specific moments in the user journey – such as when a user logs in (On login trigger) or selects a charging station (On EVSE selected trigger) – and can pass contextual information including session data, user preferences, and device-specific details to create tailored interactions while maintaining secure data transmission through encryption

Solution: AMPECO enhanced existing triggers (On login, On EVSE selected, Custom menu item) with encrypted contextual parameters including userID, operatorID, appLanguage, appCountry, appTheme, and evseID, secured through AES-256 or RSA public key encryption, while introducing new configurable properties for Navigation Button Type, Operator targeting, Encryption Key, and URL management with improved helper texts for accurate configuration. 

Result: CPOs can now deliver highly personalized and secure embedded web app experiences with encrypted session data automatically passed to external applications, enabling tailored user interactions based on login status, EVSE selection, and user preferences while maintaining data security and providing flexible trigger configuration options for diverse operational requirements.

New On Sign Up Trigger – Improved External Registration Flow and Secure Credential Exchange

Context: CPOs require flexible registration implementation options to accommodate diverse business models and user onboarding strategies. The sign-up process serves as a critical touchpoint where operators need to collect specific user information, integrate with existing systems, and maintain brand consistency while ensuring secure credential handling and seamless user experience. 

Solution: AMPECO introduced the “On sign up” trigger in Embedded Web App configuration that launches external web apps immediately after users initiate account creation. The system securely exchanges encrypted JSON payloads containing operatorID, appLanguage, appCountry, and userEmail through AES-256 or RSA encryption, with automatic credential exchange via WebView messaging and OAuth grant authentication. Built-in security validations include unique checks to prevent replay attacks.

Result: CPOs can now implement fully customized external registration flows with seamless automatic login post-registration, eliminating manual credential entry while maintaining enterprise-grade security through encrypted data exchange, validation, and secure token storage, ultimately delivering a frictionless user onboarding experience tailored to specific operational requirements.

Dynamic Load Management (DLM) Updates

Building on our previous enhancement to the “Select EVSE” screen – which introduced real-time charging insights including State of Charge (SoC%) displays and dynamic session duration updates – we’re expanding our DLM capabilities with two major improvements that address critical operational challenges for fleet operators and large-scale charging networks.

State of Charge (SoC) Priority Enhancements in DLM

Context: Fleet operators and public charging networks needed intelligent energy distribution capabilities that prioritize EVs based on their actual battery charge levels rather than simple first-come-first-served allocation, especially when managing vehicles with varying charging urgency and compliance requirements. 

Solution: AMPECO enhanced the DLM prioritization algorithm with a new State of Charge (SoC) Priority feature. The update adds a dedicated SoC Priority tab in the Circuit View UI that allows configuration of Below/Above threshold rules with 5%-95% range in 5% increments and customizable priority values. The update includes integrated validation logic ensuring minimum 5% threshold separation. Updated DLM algorithms now evaluate SoC-based priorities during session evaluation with new API endpoints for programmatic management.

Result: Operators can now implement intelligent energy distribution that automatically prioritizes EVs with lower battery levels for charging, ensuring optimal resource allocation for fleet operations and regulatory compliance scenarios while maintaining full control over priority assignment through configurable thresholds and priority multipliers that determine current allocation based on real-time SoC data.

Parallel Execution Model for Dynamic Load Management (DLM) Applications

Context: Large-scale DLM configurations with many charge points suffered from significant delays and operational bottlenecks due to sequential EVSE limit updates, where communication failures with individual charge points would restart the entire operation, creating cascading delays that blocked the recurring job queue and caused postponed charging sessions. 

Solution: AMPECO implemented a parallel execution model for DLM applications that communicates with all eligible EVSEs concurrently instead of sequentially, supporting both two-batch mode (downsizing changes first, then upsizing changes in parallel) and single-batch mode (all updates simultaneously when safe), with failed EVSEs collected and excluded together for the next retry run to minimize processing cycles. 

Result: Operators managing large numbers of EVSEs per circuit now experience dramatically reduced total time for applying current limit updates, improved system throughput and responsiveness, minimized retry cycles that prevent job queue congestion, and enhanced operational reliability that eliminates the cascading delays previously caused by individual charge point communication failures.

OCPI Logs 

OCPI Logs Enhancements – Improved Listing, New Filters, and Backend Menu Integration

Context: Operators managing complex roaming operations needed better visibility into OCPI communication logs to troubleshoot issues and monitor performance, but existing log interfaces lacked comprehensive filtering options, detailed export capabilities, and intuitive navigation features that would enable efficient problem diagnosis and operational oversight. 

Solution: AMPECO enhanced the OCPI logs listing with clickable timestamps,, comprehensive filtering options including roaming connection, location, direction, method, module, and response type filters, expanded export functionality with 15+ data fields, backend menu integration under “Roaming,” and context-aware interface behavior that dynamically adjusts available filters based on viewing context. 

Result: Operators now enjoy streamlined OCPI communication troubleshooting with intuitive log navigation through clickable elements, precise query building through comprehensive multi-select and auto-complete filters, detailed export capabilities for thorough analysis and reporting, and improved operational efficiency through better organized interface elements and context-sensitive functionality that adapts to specific session or connection views.

Personal Charger Sharing Feature

Secure Access Management for Users

Context: Personal (home) charge point owners needed a secure way to share their charger with family members, friends, or colleagues under the same operator while maintaining full control over access permissions, session management, and usage visibility, but lacked a streamlined way for managing invitation workflows and member authentication. 

Solution: AMPECO introduced a comprehensive charger sharing functionality where owners generate backend-issued QR codes or time-limited invitation links (60-minute expiry) through a dedicated Shared Access menu, with explicit approval workflows for pending requests and automatic authentication enforcement when sharing is active. The functionality provides individual session attribution and history tracking per user, along with owner controls for remote session termination and member management.

Result: Personal charge point owners can now securely extend charging access to trusted users while retaining complete oversight through intuitive mobile app controls, with members gaining authenticated access to start sessions and view their own charging history. The functionality automatically enforces security measures that ensure proper attribution and prevent unauthorized usage while maintaining operational transparency, with owners receiving real-time notifications and approval controls for all parties.

Installation and Maintenance Management

Installation and Maintenance Company Assignment for Charge Points

Context: Operators working with external maintenance agencies needed a systematic way to assign specific Installation & Maintenance (I&M) companies to individual charge points, where external service providers manage maintenance tasks at locations operated by business customers, but lacked integrated assignment and management capabilities within the platform. 

Solution: AMPECO extended I&M company functionality with enhanced charge point assignment capabilities. The update introduces a new optional dropdown field in the Charge Point General tab for assigning specific I&M companies. Enhanced features include Charge Points list page filtering and bulk assignment actions, new “Manage Installation & Maintenance company assignment” permissions enabled by default for relevant admin roles, automatic assignment removal upon I&M company deletion, and integrated visibility of assigned charge points within I&M company views.

Result: Operators can now efficiently manage external maintenance relationships through streamlined charge point assignments with searchable dropdown selections, bulk assignment capabilities for multiple charge points simultaneously, role-based access controls that limit I&M admin accounts to assigned charge points only, comprehensive filtering and export functionality that includes I&M company data, and automatic cleanup processes that maintain data integrity when maintenance partnerships change.

Issues Detector – Infrastructure Reliability Management

Context: CPOs managing EV charging infrastructure needed a systematic way to track, manage, and resolve issues affecting their network reliability and performance. Without integrated issue management capabilities, operators lacked visibility into infrastructure problems, clear ownership assignment, and structured workflows for incident resolution, making it difficult to maintain optimal charging network operations and ensure consistent service quality for EV drivers.

Solution: AMPECO’s new Issues Detector Module introduces a foundational infrastructure reliability and monitoring system that empowers charge point operators to take control of their network health management. This comprehensive tool enables Operator Admins to manually create, assign, track, and resolve issues across their charging infrastructure with structured categorization including Network, Payments & Billing, Product Offerings, EV Driver UX, Security, and Other concerns. 

The module features a complete workflow management system that guides issues from Open status through Investigation and Resolution phases to final Closed status, with configurable severity levels (Severe to Low) and priority assignments (Highest to Low) ensuring critical infrastructure problems receive appropriate attention. This release provides full listing, filtering, and search capabilities, with future phases adding automatic detection for hardware faults and offline status, evolving into an intelligent automated response system.

Result: CPOs can now systematically manage infrastructure reliability with streamlined workflows, comprehensive visibility into all issues, and clear accountability through role-based access controls. This release establishes the foundation for future automated detection of hardware faults and offline charge points.

What’s next

We remain committed to continuous product development that drives value for both our existing customers and new prospects. Our weekly release cycles ensure we constantly enhance the AMPECO platform with features that optimize operations and accelerate business growth for EV charging network operators worldwide.

AMPECO’s platform addresses the complete spectrum of EV charging challenges – from managing extensive public networks to coordinating private fleet operations and residential installations. With 170+ charge point operators across 65+ markets already leveraging our platform, AMPECO has proven its ability to adapt to diverse market conditions, regulatory requirements, and business models while consistently delivering measurable results.

Want to see how our platform empowers successful charging businesses? Explore our client case studies to discover real-world examples of operators thriving with AMPECO.

Have questions about any of these features?  Schedule a personalized demo with our team to get detailed answers and see these capabilities in action. Join us again in October 2025 for our next quarterly update. Until then, we’ll be hard at work creating the tools you need to succeed in tomorrow’s e-mobility ecosystem. If you want to take a look at our previous release update, you can check it out here.